Projects

13 weeks. What will you do with them? As we head toward the Women of Inspiration Awards in November and the final stretch of 2026, I’m taking on the #PowerChallenge. I’ve really enjoyed looking back this fall—at the experiences, the milestones, the people I’ve met and the opportunities that came from simply being willing to say YES. But looking back has also reminded me that the year isn’t over yet. There is still time to say YES. Still time to learn something new. Still time

Influential Woman Honoree 2026 BOLD Woman 40 over 40 Honoree 2026 Woman of Influence Nominee 2026 SuPEARLative Awards Nominee ( Womanation) 2026

We communicate constantly. We send messages. We attend meetings. We answer emails. We teach, lead, parent, manage, support, explain, problem-solve and respond. And yet, in a world where we have never had more ways to communicate, people can still walk away from an interaction feeling completely invisible. That is the idea at the heart of my keynote Seen. Heard. Served.: The Courage to Create Human Connection. Human connection begins when we stop trying to manage people and st

A great Professional Development Day at MaKami College focused on something that matters in every educational setting: connection. Our workshop explored the role of service in education and how the way we communicate, listen, respond, and create experiences can have a real impact on student engagement and success. What made the session especially meaningful was the interaction. Through discussion, activities, and shared experiences, we moved beyond simply talking about servic

The Day a Squirrel Taught Me Customer Service What if one of the most meaningful lessons about customer service came from a stuffed squirrel in a preschool classroom? In this engaging and story-driven session, Robin Landals-Hill shares the unexpected story of Listening Lenny, a classroom squirrel who helped children feel heard during a time when teachers could not always respond immediately. What began as a simple strategy quickly revealed a powerful truth: people do not alwa

PRESENTED BY ONE WOMAN: One Woman is a global social enterprise on a mission to help women and girls around the globe live their dreams and reach their full potential through education, skills training, and entrepreneurship. We believe that all women are born with incredible gifts to share with the world and make each of our communities a better place. Our goal is to provide the tools, educational opportunities, support and encouragement to empower women to become all that th

I’m excited to be joining The Educator Experience Podcast soon for a conversation about something I believe deserves far more attention in education — customer service. Not customer service in the sense of marketing, promotion, or “the customer is always right,” but customer service as a mindset of support, purpose, communication, and human connection. Education is built on relationships, and every interaction matters. The way students are welcomed, supported, guided, and enc

2025-08-27 I had the privilege of appearing on CTV Calgary to talk about ways families can help children cope with stress.

A big thank you to Heather Bernt-Santy for welcoming me to the That Early Childhood Nerd podcast! I had such a wonderful time chatting about a topic I’m passionate about: customer service in child care, through the lens of human connection and service. We don’t always think of early childhood education as a customer service profession, but the truth is, we are all in customer service! It’s about more than meeting expectations. It’s about how we make children, families, and co

I am incredibly honored and grateful to be recognized by the Influential Women Organization. Being included among so many accomplished, inspiring, and impactful women is both humbling and exciting. I am proud to stand alongside individuals who are making a difference in their communities, professions, and the lives of others every day. Thank you for this recognition. It is a privilege to be part of such an incredible group of women, and I look forward to celebrating the achie

YEG Parents Magazine is pleased to welcome Robin Landals-Hill to its Board of Directors. Robin is an educational leader, speaker, and community advocate with a passion for supporting children, families, and lifelong learning. As Department Head of Early Learning and Child Care (ELCC) at MaKami College, she brings extensive experience in education, leadership, curriculum development, and community partnership building. A 2026 Woman of Inspiration Award Nominee, Robin is recogn

Session Title The Missing Lesson in Education: The People Skills Behind Student Success By Robin Landals-Hill Department Head, Early Learning and Child Care (ELCC), MaKami College Selected Conference Pillar Student Experience and Success Session Description We spend years preparing educators to teach curriculum, assess learning, and manage classrooms. Yet one of the greatest influences on student success is rarely taught: the human skills that shape every interaction. Whethe

2026 Woman of Inspiration Nominee

This presentation focuses on emmergent curriculum and the idea that both child initiated activities and pre-planned activities are needed to create a balance program. The training deeply explores the process created by Robin of the Child-Led Planning web where observations and programming work together in a spirit of collaboration to serve the needs of children and educators. Currently this presentation is delivered on the Early Years Thriving website in their Living Library

Honoured to be presenting for Early Years Thriving on the topic of Curriculum Meaning Making with the Child-Led Planning Web process. https://earlyyearsthriving.com/ Workshop link: Curriculum Meaning Making with the Child-Led Planning Web Process Workshop Description The workshop will also introduce Curriculum Meaning Making with the Child-Led Planning Web process, providing practical strategies for planning responsive, play-based experiences that build on children's interest

I am excited to present a workshop for the Alberta Colleges and Institues Faculties Association this coming May. The topic is Immersive Interest: Helping Learners Thrive in the Space Between Certainty and Possibility. In a rapidly shifting educational landscape, students often feel pressure ti remain constantly focused, productive, and certain. Yet some of the most meaningful learning happens in the in between moments. This workshop will explore how we can apply that concept.

This past weekend, I had the privilege of participating in the Fearless Women’s Summit, and I left feeling incredibly grateful, inspired, and hopeful for the future. There is something powerful about being in a room filled with women who are not only striving to grow personally and professionally, but who are also committed to helping others grow alongside them. The energy throughout the event was filled with encouragement, resilience, honesty, and a genuine desire to create

My Customer Service Training has been tailored and delivered for: *Daycare/Dayhome Educators *Retail Sales Professions *Education/School Professionals The goal is to explore what customer service looks like in each environment, add in the human factor and learn ways to help the people get what they need in the best way possible.

Over the years I have given many presentations on a variety of topics. Our Audio Video technology has improved over the years yet you may still enjoy these Legacy Clips of parts of previous presentations.

Active Listening is so vital in all professions from working with children to sales to leadership. This presentation focused on key communication concepts and enhancing one's ability to be understood vs heard.